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How to mail art
using Mail and Parcel Services

This post covers general mail and parcel services
for mailing paintings, drawings and prints 

in the UK and USA
​

There's a general consensus that
  • the local mail service is fine for sending smaller packages 
  • however big parcels need a professional courier service
The next question is 
"Do you need a general mail /courier service or a specialised service used to dealing with fine art?"
​

Below is an overview of the generic (i.e. non-specialist) post / parcel / courier services available in the UK and USA 
​For SPECIALIST FINE ART SERVICES for shippers, couriers and movers see the following pages for 
  • UK Art Shippers, Movers and Carriers
  • USA Art Shippers, Movers and Carriers​
FOR SPECIALIST REQUIREMENTS see these pages
  • How to ship art to an exhibition
  • How to ship art internationally​

General post and parcel services often do NOT offer insurance for fine art. 
​
For information about Insurance for non-specialised services for moving art - see 
Insurance for Art and Artists

Banner photo by Eddie some rights reserved

Which is the best postal / shipping service for artwork?
​

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which is the best shipping service - for you | for your client | for the size and weight of your package?
As artists on the Internet, we're probably more aware than most of the perils and practicalities of posting artwork to exhibitions and customers, at home and overseas.

But who do we trust when we post our art? 
On this page there are charts of the results of previous polls I've done looking at which is the best service for posting / or shipping art. The two polls on this site are specific to the UK and USA.

The service which consistently does well across all the surveys is FedEx

I've heard more than a few criticisms of UPS - including from artists who have shipped work to an exhibition appropriately packaged only for it to arrive with the glass smashed

​HOWEVER Fedex, UPS and DHL do not insure fine art, have had problems highlighted in the past and there are problems getting satisfactory insurance cover.

In general, if your artwork is valuable you should
  • either use a specialist service with appropriate insurance
  • or you must arrange your own insurance
​FREQUENTLY ASKED QUESTIONS

The most popular questions that people want answers to are:
  • Can a service deliver a shipment to its destination?
  • How quickly will a shipment arrive at its destination?
  • How much will it cost to send an international shipment?​​
REFERENCE:
  • MAKING A MARK: Which service do you trust when you post or ship artwork? (Results) - results of a poll of artists
  • MAKING A MARK: Advice on Shipping Art and Crafts - The recent Professional Development Seminar of the Society of North American Goldsmiths provides seven different presentations on different aspects of Shipping.

GENERAL PARCEL SERVICES
​

GENERAL Post / Parcel Services - UK Based websites

POST OFFICE COUNTERS

Post Office Counters is a good and relatively cheap service if you just want to send small works in envelopes or small packets
  • UK standards for sending letters and small parcels - Find the price for posting  1st and second class parcels in a table.  Send a small parcel up to 2Kg from just £2.80 - it can measure up to: Max length 45cm | Max width 35cm | Max depth 16cm​​
  • New Small Parcel Size | Post Office
    Get information about sending small parcels and a new small parcel size at the Post Office.
​ROYAL MAIL

Royal Mail has got a lot better in recent years in making its information more accessible and better presented.

There are online guides which can be downloaded and online calculators for getting quotations for pricing.

  • ​Royal Mail Group - Royal Mail Group Ltd is the parent company of - Royal Mail, Post Office® and - Parcelforce Worldwide.
  • Royal Mail - Sending Mail - All you need to know about sending mail in the UK and  overseas
  • Royal Mail - Get a Price - enables you to find the cost of sending a small parcel
  • Royal Mail Technical | Online calculator
  • Royal Mail guidance on weight and size restrictions when sending international items of mail. - examples of estimated weights
  • Sending parcels in the UK and overseas | Royal Mail - Want to send a parcel? Choose the right service for your needs
  • Royal Mail - complete online pricing guide - useful pricing tools to calculate the approximate cost of your mailing.  They enable you to compare costs for different products and services.
  • Welcome to Royal Mail | Royal Mail Ltd - Track it Down - To help you find the reference number on your tracking label, please refer to the 9 examples below. The reference numbers have been circled in red.
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Royal Mail Online Guide has teeny tiny font size. This is the same information LARGER AND MORE READABLE!
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Track and Trace Service offered via Royal Mail (and other providers)
Royal Mail prices change on 1 September 2020 

Below are links to all relevant information
  • Royal mail - Current postage prices
  • Price changes from 1 September 2020

Royal Mail: Personal customer and marketplace seller prices
  • Our Prices (pdf 2.4MB)  - Guide to UK, International parcel and letter services, including Parcelforce Worldwide - for stamped parcels, and those paid for over the counter at a Post Office
  • Our online prices (pdf, 3.93 MB) - Prices for UK and International parcels with postage paid through Royal Mail Click & Drop, Royal Mail Online postage and online channels such as eBay, Amazon and PayPal 

​Royal Mail: Business customer prices
  • Business price guide pdf, 4.85 MB
  • Rate Cards​:
    • Business Mail Response and Parcels Returns pdf, 1.72 MB
    • International Business Mail pdf, 543.45 KB
    • International Business Parcels pdf, 959.37 K​​​​
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Royal Mail: International Zones
Royal Mail: International Business Pricing calculators
  • Use the online price calculator to find the best options for international business mailing.
  • International business pricing calculator zip, 1.57 MB

​Royal Mail: Wallcharts
  • UK franking wallchart pdf, 2.13 MB
  • UK Royal Mail Mailmark franking wallchart pdf, 2.13 MB
  • UK stamp prices wallchart pdf, 3.54 MB
  • International Services wallchart pdf, 2.2 MB
Second class sends the message to your customers that they, and your products, are not a priority, not worth that little bit extra for first-class treatment. Sometimes Special Delivery isn't much more than first class, and using this for high-maintenance customers can work a charm.
Marian Boddy-Evans (Artist)
Royal Mail: Electronic Postage & Customs Information
Increasingly, more countries are requiring electronic customs data to accompany imported items. Providing electronic customs data will ensure that existing, emerging and future legislation, security arrangements and customs requirements in overseas destinations are met. This data needs to be completed accurately and in full to meet new requirements and ensure friction-less processing through overseas customs.
Electronic customs products and solutions | Royal Mail
  • Click and Drop - the service which enables you to buy your postage online and then drop off parcels​
  • Click and Drop - How to add Customs Information to Products (PDF Brochure) - shows how the system works
There is a 2% discount for all packages that comply with the new electronic customs data rules. Visit royalmail.com/electronic-customs-data-incentive to find out more.
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Parcel and Courier Services - within the UK

These are GENERIC parcel and courier services
​

TNT - Express parcel delivery services to the UK, Europe and International destinations offering same day, next day and express parcel services
 
Pack and Send - a complete range of postal, freight, courier, packing and removal services operating through a national retail network. Started trading UK in 2009. They claim to provide the world's largest range of freight and packing services
 
Parcel2Go - claims to be the cheapest parcel delivery in the UK
 
My Hermes - large parcel delivery company in the UK - courier collection, parcelshop dropoff and international deliveries (Delivers for a number of big stores)
Comparison services and reports
This is a fast moving market and it's always worth trying to keep up to date with which services are thriving and which are dying - via independent services
  • We reveal the best delivery firm – and the worst " Which? (2014) - ratings for different delivery and courier services

Parcel Intermediaries - within UK and International

These are different types of parcel services. They aim to make your life more simple.
Inevitably you are paying a price - but you are also saving on the time it takes to check out all the different options.
​Their aim is to round up varying quotes from different services providers to enable you to choose which best suits you.

BEWARE - SOME "SERVICES" APPEAR TO BE OPERATING SCAMS - you are recommended to check out the service you want to use on review websites

INTERPARCEL® - The Low Cost Parcel Delivery Experts
Rated:
  • 4.4 stars on Google Reviews (48 reviews)
  • 8 out of 10 stars on Trustpilot (14,172 reviews)
Interparcel allows you to see the costs of alternative post, parcel and courier services. You just need to know post codes for pickup and destination and then the weight and physical dimensions of the parcel.
REFERENCE:
  • Slade School of Fine Art Knowledge Base - Sending artwork and parcels - broker for couriers. I use interparcel.com for most shipments I send. They are a broker for all the major couriers. They are much more reliable and helpful than other brokers.
COLLECT MY PARCEL collectmyparcel.com
  • No ratings on Google Reviews
Cheap Parcel Delivery - You choose who collects your parcel, DHL, ParcelForce or TNT. Collected from you, no need to go the Post Office or a depot. Compare UK and International Courier Services. They claim
  • Instant and effortless parcel delivery quotes and online booking system
  • The ability to regularly track your package (online and 100% free of charge)
  • Inexpensive and reliable parcel delivery services to all corners of the world
myParcelDelivery.com 
  • Rated 2.5 stars on Google Reviews (103 reviews - I suggest you read the comments)
- myParcelDelivery.com is an online courier service which allows customers to compare courier companies and then send parcels online at the best prices.
parcelcompare.com
  • ParcelCompare® claims it delivers quality service at great savings to more than 220 countries.
  • Has the same registered office address as parcelhero.com
BUT SEE COMMENTS ABOUT PARCEL HERO BELOW.
NOT RECOMMENDED / SCAM ALERT: PARCEL HERO

parcelhero.com 
  • a courier comparison site - no contacts details in terms of HQ or operating sites in the website.
  • Rated 1.5 out of 5 on Yelp - poor customer service and damage to packages plus very strong recommendations to use other companies.
  • Trust Pilot Reviews of ParcelHero references LOTS of people identifying that parcels which have been weighed and measured carefully before being accepted for transport turn into heavier different sized parcels - and the sender gets charged a lot extra as a result
  • BuywithConfidence website reviews of ParcelHero are equally scathing​
  • ​See observations on Facebook in quotes which reference SCAM type behaviour operating between Parcel Hero and DHL.
A word of caution if you are using ParcelHero. I recently sent a consignment to Spain booked through ParcelHero. I declared all the weights and sizes totally accurately. Nine days after being delivered PH are trying to apply retrospective charges of £71 accusing me of under declaring weights and measurements. I did take photos prior to dispatch but PH are ignoring them. The carrier was DHL. Read the reviews on Trust Pilot as I am not the only one being targeted by what seems to be a Scam.

​I used parcelhero after someone recommended them - I can’t remember who the carrier was , but it was a totally shite service and I never used them again.

UK and International delivery - heavier weight parcels

ROYAL MAIL - INTERNATIONAL DELIVERIES

They provide:
  • comparison of options for deliveries
  • obtain prices for delivery to 200 countries
  • international checklist re.
  • sizes and weights (see image)
  • international restrictions on goods
  • wrapping and packing advice
  • addressing and labels advice - and the best way to write different addresses
  • customs forms advice - with downloadable CN22 and CN23 forms
Note re Video: Nobody will thank you for polystyrene forms and sealing a box needs wide brown packing tape along ALL the edges. A little bit of ordinary sellotape is insufficient!
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PARCELFORCE
In 1990 Royal Mail Parcels was rebranded to Parcelforce and there's been lots of investment since then in the delivery of parcels within the UK and to countries overseas.
Parcelforce Worldwide is part of the Royal Mail Group Ltd and is one of the top five express carrier businesses in the UK

International Parcel Delivery offers
  • offers a country by country guide
  • Business Parcels section
  • Customs and Export Guidelines
  • Size and Weight Limits for Parcels
  • Packaging Guidelines
  • Prohibition and restrictions - a very useful guide

Business Parcels has an International Delivery section with several different types of delivery service related to bulkl and speed of delivery
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Artwork arriving at the RA Summer Exhibition
FEDEX GB
  • no address visible on website - in contravention of eCommerce rules
  • FedEx Express United Kingdom (UK) - FedEx International Shipping, Tracking, Express Delivery, Supply - FedEx Express UK offers a wide variety of international shipping services, international courier services and overnight parcel delivery options to get your packages to their destination on time. Your single source for FedEx tracking, FedEx Shipping,
​
UPS in the UK
  • Create a Shipment Calculate Time and Cost Schedule a Collection Use International Tools UPS Labels, Paks and More Open a UPS Account Set Preferences Help Track Shipments
​
COURIERS

  • International Courier Services | Fast Lane International Couriers - Fast Lane International have been the UK's premier low cost domestic and international parcel delivery company since 1985. 
 
  • PACK & SEND - Art Packing, Antique Sending, Packaging, Courier Services, Freight, Overnight Delivery, Removal Pack - SPECIALIST ART PACKING OPTION Packing and international shipping of  art and antiques has been core to PACK & SEND’s business for over 20 years.

ADVERTS

GENERAL Parcel Services - USA Based websites
​ 

I've ordered the general parcel services in the USA according to the responses from a poll I conducted c. 5 years ago.
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REFERENCE:
  • Shipping Rates: Comparison Shopping Saves Money | Practical eCommerce - Miscalculating your shipping rates can cost you some big bucks. No matter your shipping volume, it is a good idea to comparison shop between package carriers and the various carrier-shipping options.

FedEx

FedEx is based in the USA (but is also found elsewhere in the world)
​

Unfortunately for FedEx in 2011, one of its employees generated the worst type of negative PR - see the video below! Expect a lot of effort to be employed by FedEx in 2012 for the fact that c.3 million people watched this video in 2 days in December 2011

​In general, the view is that FedEx is always expensive but can be worth it
REFERENCE:
  • Shipping, Logistics Management and Supply Chain Management from FedEx - FedEx offers Global Shipping, Logistics Management, Supply Chain Management and more Choose your location
  • FedEx Web Site - Official FedEx Web Site USA - Your single source for FedEx tracking, FedEx Shipping, time-sensitive, time-definite and day-definite package, envelope and freight transportation services both domestic and international. 
  • FedEx - shipping fine art, shipping paintings, art shipping, museums - shipping fine art - FedEx Custom Critical - offering white glove shipping services for shipping paintings and other art shipping solutions. When you need to ship art or museum-quality pieces, count on FedEx Custom Critical. Our team understands your
  • FedEx Rates and Transit Times - FedEx Rates and transit times from the UK
  • Art Biz Blog: Increases in shipping rates - Ship much art? I use FedEx Ground a lot and admit to being slightly oblivious to all the charges and where they come from. Through a partnership program that I belong to (through a publishing organization), I learned of the enormous increases in ship
  • Insider Explains Why FedEx SmartPost Is So Terrible - The ConsumeristThe overwhelming crappiness of FedEx Smartpost as a shipping method is a frequent topic around here. But why is it so terrible?
UPS - UNITED PARCEL SERVICE OF AMERICA

The Ins and Outs of sending artwork with UPS. I monitor reports about shipping art in the art business group on Linked In - which typically involves people who are professional artists.

NOT EVERYTHING IS POSITIVE
​Rather too many artists have reported:
  • UPS does NOT insure fine art under glass
  • UPS forklifts shredding their shipping boxes - including proper airfloat boxes - and refusing to reimburse after destroying the boxes
  • UPS on occasion provides the wrong information
  • UPS took an extra fee from an artist for providing extra protection - and then refused to payout when things went wrong and said the limit of protection was a LOT lower than previously indicated,
Other artists have had a positive experience. It's possible that problems are geographically biased.
​REFERENCE:
  • UPS Global Home - You can select your location and find out about UPS
  • UPS Worldwide - UPS Web Sites: Select a Region UPS Worldwide Africa, Asia, Australia/New Zealand, Caribbean, Central America, Europe, Middle East, North America, South America
  • USPS - The United States Postal Service (U.S. Postal Service) NEW WEBSITEThe NEW USP website
  • UPS Global Trade: International Shipping, Import, Export, Europe, Asia, Americas, Latin America, UniGoing global? With UPS shipping services to more than 200 countries and territories around the world, UPS is the right choice for your global trade and international shipping needs.
  • Ground Shipping-UPS: any size, freight, LTL, less-than-truckload, package, pallet, HundredweightThe proven performance of UPS, now for any size ground shipment. Rely on UPS for small package, multiple package and LTL shipments.
  • US Commercial Service - Export - UPS Global TradeUPS has teamed up with the U.S. Commercial Service to help you get started exporting or increase your sales to new global markets.
  • UPS Global Trade: International Shipping, Import, Export, Europe, Asia, Americas, Latin America, UniGoing global? With UPS shipping services to more than 200 countries and territories around the world, UPS is the right choice for your global trade and international shipping needs.
  • UPS - Packaging & Shipping ServicesThe UPS Store Certified Packing Experts® can pack and ship everything from letters to breadboxes to surfboards. Our locations offer a full range of shipping options through UPS® and other carriers. Shipping options include UPS Next Day Air®, UPS 2
USPS - UNITED STATES POSTAL SERVICE ​
​
Artists have reported positive experiences of using USPS to ship their art within the USA - particularly when using an industry standard certified box such as an Airfloat box.
 

​One of the aspects which people repeatedly highlight is that they represent great value for money compared to some other shipping services in the USA. Comments reflect views expressed by artists sending work for exhibitions and to customer within the USA - and come from various forums
REFERENCE:
  • USPS - The United States Postal Service (U.S. Postal Service) - Get shipping rates, buy stamps, print postage, track a package, look up a ZIP Code? - Find the mailing products and services you need at USPS.com.
  • United States Postal Service - Postage Price Calculator - Postage Price Calculator - Domestic and International Retail Prices
  • USPS - Calculate Postage - Calculate and compare rates for your mailing by size, shape, weight, ZIP Code and, optionally, foreign country.
  • USPS.Find a Business/Standard Search - United States Postal Service - Locate a Post Office
  • ​USPS - Pickup Options - Find the right pickup option for your shipment.
  • USPS - Track & Confirm - Put our delivery information to work for you - Track & Confirm To check on the delivery status of your mailing, enter your label or receipt number in the space provided.
DHL
Information about shipping using DHL
REFERENCE:
  • DHL | Global | Welcome to DHL GlobalDHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions - from express document shipping to
  • DHL: Home - USADHL USA
  • DHL: DHL Authorized Shipping CenterDHL: DHL Authorized Shipping Center

HOME
How to pack, post and ship art
  • How to wrap and pack artwork ​for shipping
  • Packing Materials​
  • Posting and Shipping Art
  • How to ship art to an exhibition
  • How to ship art internationally
  • UK ART movers, couriers and shippers
  • USA ART movers, couriers and shippers

​
ABOUT ART BUSINESS INFO. FOR ARTISTS
This website aims to provide a compendium of resources about the art business for artists. Please read "PLEASE NOTE"

It helps artists learn how to do better at being business-like, marketing and selling their art and looking after their financial security.
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Copyright: 2015-2021 Katherine Tyrrell | Making A Mark Publications
​
- all rights reserved
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If you've got any suggestions for what you'd like to see on this website please send me your suggestion
PLEASE NOTE:
1) Content and the law change all the time. It's impossible to keep up with it if you're not working on the topic full time. 
​2) I research topics carefully. However, I am totally unable to warrant that 
ANY and/or ALL information is 
  • complete and/or
  • professional and/or
  • wholly accurate and/or 
  • all links lead to the most current information (at the time of writing)​
​3) Hence all information I provide comes without any LIABILITY whatsoever to you for any choices you make. 
4) This website is FREE FOR YOU but not for me. ​Links to books are Amazon Affiliate links. Buying a book via this website means I get a very small payment which helps to fund and maintain this website. .I much appreciate any support your provide. Adverts are provided by Google AdSense - but the adverts do not mean I endorse the advertiser.
  • Home
    • Art Business Information Index
  • NEWS
  • PRACTICE
    • Starting Out - Tips
    • Being a Professional artist >
      • Working Lives of Professional Artists
      • Artists' Side Hustles
      • Artists' Residencies
      • Artists Unions
    • Best Art Business Books
    • Learning Opportunities >
      • Art Schools in the UK
      • Art Business Courses
    • Image Management for Artists >
      • How to photograph art
      • How To Scan Artwork
      • How to back up image files
    • Law for Artists >
      • Legal Matters
      • Data Protection for Art and Artists
      • Brexit Guidance for Art and Artists
    • Business Management for Artists >
      • Risk Management for Artists
      • How to spot Art Scams / Fraud
      • Life in an Art Market Recession
      • Coronavirus COVID-19 and Art
  • MARKETING
    • How to write an Artist's Statement >
      • What is an Artist Statement?
      • Why you need an Artist's Statement
      • TIPS How to write an artist statement
      • The Language of an Artist's Statement
      • What an artist statement should contain
      • Examples of Artists Statements
    • How to write an Artist's Resume or CV >
      • Social Media summaries
      • CV for Artists
      • Resume for Artists
      • Biography for Artists
    • How to sign a painting, drawing or fine art print
    • Business Cards for Artists
    • How to write a press release for an artist
    • The Private View Invitation
    • Publicity for Juried Exhibitions
    • Websites for Artists >
      • Why websites matter
      • Options for Websites
      • Web content for Artists
      • Web design for artists
      • Keeping Google Happy
      • Writing for the Web
    • Image & Video sizes for Social Media Sites
    • How to be mobile-friendly
  • SELL ART
    • Trading Law & Regulations for Artists (UK)
    • E-commerce for artists
    • Art Exhibitions & Competitions >
      • Juried Exhibitions & Art Competitions
      • Juried Art Exhibition Checklist for Artists
      • How to cost a juried exhibition entry
      • How to make labels for an art exhibition
    • A Guide to Art Agents and Consultants
    • A Guide to Art Dealers & Galleries >
      • How to find the right gallery
    • The Artist-run Gallery
    • The Vanity Gallery
    • Art Fairs
    • Alternative Options for Exhibitions
    • How to Sell Art from Home
    • Open Studios
  • FRAME ART
    • List of Recommended Picture Framers
    • Conservation Products
    • Framing for open exhibitions and art competitions
    • Framing Videos
    • How to hang a picture
  • SHIP ART
    • How to pack artwork >
      • How to pack and ship pastel paintings
    • Packaging materials
    • How to ship art internationally >
      • Rules of Origin
      • Export Licences for Cultural Goods
    • How to ship art to exhibitions
    • How to mail art - Post & Parcel Services
    • UK & Ireland: Art Transport Services
    • USA Art Transport Services
  • COPYRIGHT
    • Copyright and artists' rights
    • BASICS: Copyright Infringement and Fair Use
    • How to protect artwork online
    • How to do a reverse image search
    • What to do about copyright infringement - for artists
    • Global Conventions on copyright >
      • Copyright in the UK
      • Copyright in the USA
      • Copyright in Canada
      • Copyright in Australia
  • MONEY & TAX
    • How to work out profit from an art sale
    • How to Price Your Art >
      • How important is price when buying art?
      • Options for Pricing Art
      • Terminology and Formulas for Pricing Art
      • Art Experts on Pricing Art
      • How artists price their art
      • The price of affordable art
    • Payments to Artists >
      • Paying Artists
      • How to create an Invoice
    • VAT for Artists
    • Tax Tips for Artists >
      • Tax on prize money
      • UK Tax Tips for Artists
      • UK: Self-Assessment Video Tips
      • USA Tax Tips for Artists
      • Ireland: Tax for Artists
      • Australia: Tax Tips for Artists
    • Insurance for Art and Artists >
      • Insurance for Art Teachers
      • UK Insurance Policies for art and artists
      • USA & Canada: Insurance Policies for Art and Artists
    • Artists' Grants & Scholarships
    • Retirement and Pensions for Artists
    • The Art Legacy >
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      • Estate Planning for Art Collectors
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